Suppliers' Policy

The policy aims to maximize the benefits derived from the partnership for both parties (AL-KAYAL PHARMA & its Suppliers)

This policy outlines AL-KAYAL PHARMA's responsibilities toward its suppliers and AL-KAYAL PHARMA's requirements from its suppliers regarding the quality of their products, delivery timelines, and pricing.

This policy is based on
  1. Our aim is to collaborate exclusively with top-notch suppliers in order to guarantee that our customers receive the finest products available. Additionally, we have implemented a rigorous quality control system to ensure that our products consistently meet our stringent standards.
  2. Appropriate conduct between AL-KAYAL PHARMA & and the involved supplier partner.  a. The key principles include clarity, mutual respect, understanding of mutual benefits, trust, fairness, and honesty.  b. It is important to set clear expectations from the beginning, including quality, delivery times, and pricing.
  3. AL-KAYAL PHARMA treats its suppliers as business partners, listening to any concerns they may have and addressing them with wisdom and care.
  4. Effective and regular communication is essential to build trust and understanding between both parties.
  5. Transparency regarding management and operating processes is also crucial to establishing a solid partnership.
  6.  An agreement between AL-KAYAL PHARMA and its supplier partners shall be made with clearly defined conditions and responsibilities must be
  7. established before entering into a partnership. This will eliminate any potential conflicts or disagreements.